Job Description

Position: Senior Manager – HR at Sewa International in Delhi

What You'll Do

You will be responsible for all HR operations of the organisation

Recruitment & Staffing / Talent Acquisition :

• Prepare job descriptions in consultation with department heads and publish them on relevant platforms

• Run background checks and shortlist potential candidates for interviews

• Schedule and facilitate interviews with respective departments & leadership, capturing the details

• Negotiate salary and manage the hiring and onboarding process (Induction, NDA, Collection of Certificates etc.)

• Organize orientation programs to familiarise the new hires with the culture and policies of the organisation

• Creating necessary templates to capture data at various milestones & its management

Employee Relationship :

• Ensure compliance with the labour laws and other applicable laws

• Conduct regular check-ins with employees

• Handle employee grievances

• Plan and coordinate mandatory training for employees, such as PoSH

• Organise reflection workshops on agreed-upon behavioural norms

• Ensure adherence to organisation policies by the employees (leave, office timings, etc)

Policy Development & Implementation :

• Develop, modify and update HR policies and procedures with configuration management

• Ensure policies comply with legal requirements and reflect best practices

Attendance, leaves, salary & employee benefits :

• Capture and maintain employee timesheets, attendance records, and leaves

• Provide information to the Accounts Team for salary processing

• First point of contact for salary advances and other emergencies

• Ensure coverage of annual group insurance for all employees

• Negotiate contract and finalise insurance company, PoSH consultants, and vendors for various employee engagement events

Employee Engagement & Retention :

• Plan and execute various employee engagement activities as per organisation policy

• Conduct formal and informal employee satisfaction surveys, and provide feedback to the leadership team

HR analytics :

• Collect data, maintain it, and prepare metrics and analytics for decision-making

• Prepare and present monthly activity reports to the management

Appraisals, Compensation & Benefits :

• Initiate and manage appraisal cycles, gather and manage data

• Enable the development of KRAs and KPIs of the employees as per the organisational/departmental goals

• Salary and benefits surveys, maintaining org structure etc.

• Analyse and present employee costs and its trends to the management

Experience & Qualifications :

• Post Graduation in Management (full-time education in a recognised university)

• Minimum 10-15 years of post-education HR experience in an organisation with at least 50 employees on its rolls. Of which at least 5 years in a senior management role.

• Exposure to and/or experience in civil society organisations would be useful.

• Fluency in written and spoken English and Hindi

• Individual must demonstrate a willingness to take a hands-on approach and also be able to excel

• Extensive use of Windows and the following software applications: PowerPoint, Excel, and Word

• Ability to dialogue, and communicate at all levels and all age groups

• Personal touch with the employees

• Demonstrated and tested competencies like negotiations, grievance handling, a wellwisher for the organisation and the employees

• Well-versed with the latest trends in HR operations and management

Place of Posting & Travel :

• Delhi

• About 10-20% time will be spent in project locations spread across the country

Compensation :

As per the existing salary structure of Sewa International

Reporting :

• Sr Manager (HR) reports to the Director, Leadership & Capacity Building, Sewa International

About Company

Sewa International began its journey amidst the chaos of the Latur earthquake in 1993. It was a moment of crisis that brought together a group of individuals united in their desire to alleviate suffering and lend a helping hand to those in need. This marked the genesis of Sewa International, born out of a shared commitment to serving humanity in times of distress.

This small flame soon grew into a roaring fire, mobilising the Indian diaspora worldwide to reconnect with their roots and serve their homeland. Guided by the Indian ethos of Vasudhaiva Kutumbakam – the belief that the world is one family, What started as a small collective of volunteers soon flourished into a global movement, inspiring the Indian diaspora to reconnect with their roots and contribute to the welfare of their homeland. The Sewa movement has now spread its wings worldwide to 20+ countries.

All Jobs posted by: Sewa International