Trainer, Customer Care Executive Course

Industry Type : Teaching
Job Location : Orissa
Deadline: 2024-11-01

Job Description

Academic qualifications:

Graduate

Professional qualification:

Degree/ Diploma in Computer Applications

Work experience:

1. Experience of training Visually Impaired

2. Good knowledge of Computer with JAWS/NVDA

3. Experience of working in a call centre preferred

4. English Communication Skills

Brief about the Program:

The Training equips youth with visual impairment on the much-needed IT skills along with communication required to survive and thrive in the mainstream work environment of today. It not only trains them for livelihood but also helps in opening avenues for aspirational roles in the future.

NAB India Centre for Blind Women and Disability Studies envisioned a dream of financial independence, increased self-worth and happiness for every blind girl in India. NAB India Centre for Blind Women is one of its kind Center for empowerment and rehabilitation of blind women in India. It is also the only center to conduct job mapping studies for blind in India. The Center provides training to both educated and uneducated visually impaired women with the objective of enabling them to gain employment, take up higher education and regain their career after a gap (if there is any, due to late onset of blindness). The Centre enables Livelihood Creation for the visually impaired (VI) women and men by empowering them with skills and training that help them lead a life of dignity and socio-economic independence.

Job description:

a. Training persons with visual impairment on computers with the help of speech software, including office tools such as zoom, google meet

b. Training them on the CCE core concepts basis a curriculum

c. Grooming them up on industry relevant communication

d. Training the trainees on multitasking, e.g. handling the phone and computers simultaneously, attending to queries etc. to equip them for the industry demands

e. Conducting job mapping in different companies/organisations to identify tasks feasible for visually challenged persons and upgrading the trainees on the new tasks.

Language: Odia and English

About Company

NAB India Centre for Blind Women & Disability Studies is a unit of National Association for Blind India, the largest organization for the welfare of visually impaired people in India. NAB India Centre for Blind Women & Disability Studies was set up in 2002 in Delhi by the NAB India, a 55-year-old largest organization for the blind in India with its program in 22 States.

NAB India Centre for Blind Women is one of a kind Centre for empowering and rehabilitating blind women in India. It’s also the only centre to conduct job mapping studies to develop as many jobs as possible for blind or visually impaired women in India. The Centre provides training to both educated and uneducated visually impaired women, enabling them to gain suitable employments, take up higher education, and regain their careers after a gap (due to the late onset of blindness). The Centre is busy enabling Livelihood Creation for the hidden visually impaired (VI) women by empowering them with skills and training that help them lead a life of dignity and socio-economic independence.

All Jobs posted by: Nab India Centre For Blind Women

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