Job Description

IT and System Head - Job Posting

Job Title: IT and System Head

Location: Shri Sadguru Seva Sangh Trust, Chitrakoot, Madhya Pradesh

About Us:

Shri Sadguru Seva Sangh Trust (SSSST) is a leading charitable organization committed to delivering quality eye care and general healthcare services through its various programs and hospitals. Our eye hospitals, including Sadguru Netra Chikitsalaya, are among the largest in India, providing critical care to underserved populations in Madhya Pradesh and Uttar Pradesh. In addition to healthcare, we are actively involved in various humanitarian activities such as education, women’s empowerment, and community development. We aim to use technology to streamline our operations, enhance patient care, and improve outreach services.

Position Overview:

We are seeking an IT and Systems Head to lead the Trust’s information technology strategy and manage all related hardware and software systems across our healthcare facilities, including general and eye hospitals. This role will play a critical part in ensuring the smooth functioning of IT infrastructure, aligning technology solutions with organizational goals, and enhancing operational efficiency.

Key Responsibilities:

1. IT Strategy and Leadership:

Develop and implement IT policies, procedures, and strategies to support the Trust’s healthcare and outreach programs.

Lead the IT department, managing both internal and external IT teams to ensure seamless operations.

Ensure IT systems align with the organization’s mission of providing quality healthcare services to underserved populations.

2. Infrastructure Management:

Oversee and manage all hardware, software, and network systems.

Ensure the security, reliability, and scalability of the Trust’s IT infrastructure, including data servers, hospital management software, and cloud-based systems.

Lead efforts to upgrade, repair, or replace outdated hardware and software as needed.

3. Data Management and Security:

Manage hospital data systems, ensuring compliance with data protection laws and standards.

Ensure secure and efficient use of the patient information system, medical records, and data analytics tools.

Oversee the backup, recovery, and disaster recovery protocols for critical systems.

4. Coordination with External Agencies:

Collaborate with external software vendors, consultants, and service providers to integrate and optimize third-party applications and services.

Ensure seamless integration of the hospital’s IT systems with external agencies, government portals, and healthcare databases.

5. User Support and Training:

Provide IT support and troubleshooting for hospital staff, clinicians, and administration.

Develop and lead training sessions to enhance staff competency with IT systems and new technologies.

6. System Upgrades and Digital Transformation:

Spearhead digital transformation initiatives aimed at improving patient care through telemedicine, electronic health records, and automated patient management systems.

Evaluate emerging technologies and make recommendations for their adoption to enhance hospital operations.

7. Compliance and Reporting:

Ensure compliance with healthcare IT regulations, including data privacy laws (e.g., HIPAA or applicable regional regulations).

Prepare reports and presentations for the senior management team, tracking key IT metrics and performance indicators.

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or a related field. A Master's degree is preferred.

5+ years of experience in IT management, with a strong focus on healthcare IT systems.

Proven track record of managing IT infrastructure, including hardware, software, networks, and security systems.

Experience in managing healthcare software systems (e.g., hospital management systems, patient record systems).

Knowledge of data management and data security best practices.

Strong leadership, problem-solving, and project management skills.

Excellent communication skills and the ability to collaborate with cross-functional teams.

Proficiency in coordinating with external software and hardware vendors.

Preferred Skills:

Experience with cloud-based systems and telemedicine platforms.

Understanding of healthcare IT compliance, including patient data protection.

Familiarity with hospital or healthcare ERP systems.

Ability to drive digital transformation initiatives.

Certification in IT management (e.g., CISSP, ITIL, or equivalent) is a plus.

Benefits:

Opportunity to work with one of the most renowned charitable organizations in India.

Competitive salary package.

Opportunities for professional growth and skill development.

The chance to make a meaningful impact by improving healthcare delivery to underserved communities.

How to Apply:

Interested candidates should send their resume and a cover letter detailing their experience and vision for healthcare IT management to chrd@sadgurutrust.org by 30th Oct 2024

Join us in transforming healthcare delivery through technology at Shri Sadguru Seva Sangh Trust!

About Company

Shri Sadguru Seva Sangh Trust is a non-governmental organization (NGO). The registration number of the organization is: 5/B -113 INDORE?(17-08-1968)?. It was established in the year 1968?. Shri Sadguru Seva Sangh Trust works in the area of etc. The organization works towards the promotion of sustainable development. The organization operates in Maharashtra, India.

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