Job Description

Senior Program Director – Emergency Care and Recovery Centers

The Emergency Care and Recovery Centre (ECRC) approach is a coordinated, collaborative, and multidisciplinary care system that offers homeless people with mental health conditions the opportunity to determine their pathways back into the community. ?The Banyan operates ECRCs in direct sites, in collaboration with non-profit partners and through a public-private partnership with National Health Mission, Government of Tamil Nadu across multiple districts in Tamil Nadu, providing comprehensive support to homeless individuals with mental health conditions. Through collaboration between the National Health Mission, civil society organizations, and healthcare institutions, our ECRCs have successfully supported over 4500 individuals, with nearly three-quarters of discharged clients maintaining stability through aftercare services for at least a year.

Position Overview

We seek a dynamic Senior Program Director to lead the ECRC intervention across all implementation sites. This role requires strategic leadership in scaling the program, maintaining implementation quality across diverse settings, and managing complex stakeholder relationships at state and district levels.

Responsibilities

• Provide direct oversight of The Banyan's four ECRC facilities and drive innovation and model development through these flagship centers

• Direct the overall vision and strategy for ECRC implementation across multiple districts and states

• Establish best practices that can be adapted across other implementation models

• Lead partnerships with National Health Mission, District Hospitals, civil society organizations, and other stakeholders

• Oversee the selection and onboarding of new implementation partners

• Guide the development and execution of capacity building programs for partner organizations

• Ensure fidelity to ECRC's core approach while adapting to district-specific needs

• Drive continuous improvement through monitoring, evaluation, and learning systems

• Establish and maintain quality standards across all ECRC sites

• Oversee the design and implementation of review systems and quality audits

• Lead knowledge transfer and capacity building initiatives across the network

• Guide complex case management and development of district-specific intervention strategies

• Manage relationships with government stakeholders and funding partners

• Direct resource allocation and utilization across sites

• Lead documentation and reporting of program outcomes

Required Qualifications and Competencies

• Advanced degree in Mental Health, Public Health, Social Work, Development Studies or related field

• Minimum 10 years of experience, with at least 5 years in senior program management

• Proven track record in scaling social interventions

• Background in health care systems

• Experience in managing public-private partnerships

• Demonstrated success in capacity building and knowledge transfer

• Experience in stakeholder management at government and institutional levels

• Experience in building and mentoring teams across multiple locations

• Strong change management and problem-solving capabilities

• Ability to manage different operational approaches while maintaining program quality and core values across diverse settings.

Please send your detailed CV, cover letter, and vision statement for the ECRC intervention (not more than 500 words) to hr.desk@thebanyan.org.

About Company

The Banyan is a non-governmental organization (NGO). The registration number of the organization is: 1589/4?(27-08-1993)?. It was established in the year 1993?. The Banyan works in the area of Aged and elderly, Disability, Health & Nutrition, Human Rights, Prisoners Issues, Womens Development & Empowerment, etc. The organization works towards the promotion of sustainable development. The organization operates in Tamil Nadu, India.

All Jobs posted by: The Banyan