Job Description

Position: Project Lead / Program Manager

Functional Area: Programme -STeP

Location: New Delhi

Experience: 5-7 Years

Nature of Employment: Fixed Term Contract (1 Year)

About Smile Foundation:

Smile Foundation works for the welfare of underprivileged children and their families through intensive programs focused on education, healthcare, skilling and women empowerment and Empowering Grassroots. Started in 2002 by a group of young corporate professionals, today Smile has evolved into a national level development organization impacting lives of over 1.5 million underprivileged children and their families with project presence in 25 states across India,10 offices in strategic locations and over 650 employees, besides countless volunteers, well- wishers and supporters.

The organization also holds Special Consultative Status with United Nation’s Economic & Social Council (ECOSOC), accredited with global organizations like GuideStar, United Way, CAF America, Give2Asia and many more. Furthermore, continuously for past three years Smile is a Great Place to Work © Certified organization and is considered ‘Gold Standard’ in identifying andrecognizing Great Workplace Cultures.

Currently SF has been implementing projects worth Rs 80 Crore across India directly or with the help of grassroot organizations, primarily CSR funded projects of varied scale both in urban slumsand rural areas including aspirational districts in thematic areas mentioned above. The wealth of knowledge emanated from the same is immense, however the same is grouped in systematic manner which can be used for pitching for large projects of long term in nature leading to data driven knowledge products which can be further used in creating large scale impact.

Visit our website to know more  about us and our latest development:

www.smilefoundationindia.org

Summary of Role

The Project Lead/Program Manager for the Livelihood Program will be responsible for managing the overall execution and success of the livelihood initiatives in urban areas. This includes planning, implementing, monitoring, and scaling the project while coordinating with various stakeholders. The Project Lead/Program Manager will work to empower marginalized communities by providing skill development, entrepreneurship support, and job placement opportunities, with the goal of improving livelihoods and socio-economic conditions.

Key Responsibilities

1. Project Planning & Strategy:

Develop and implement a comprehensive project plan, including detailed timelines, deliverables, and resource allocation.

Identify target communities and beneficiaries for the program through needs assessments and data-driven analysis.

2. Program Execution & Management:

Lead and oversee the day-to-day operations of the project, ensuring timely execution of all planned activities.

Ensure alignment of project objectives with the overall mission and goals of the organization.

Supervise the implementation of skill development, and employment initiatives in the urban context.

Coordinate the recruitment, training, and onboarding of program staff, trainers, and mobilizers.

3. Team Leadership:

Manage and lead a team of project coordinators, field staff, trainers, and administrative personnel.

Provide guidance, mentorship, and capacity-building support to team members to enhance their skills and performance.

Foster a culture of teamwork, accountability, and continuous improvement within the team.

4. Stakeholder Engagement:

Build and maintain strong relationships with key stakeholders, including local governments, NGOs, corporate partners, and community leaders.

Work with industry partners to facilitate job placements, internships and job lead for program beneficiaries.

5. Monitoring, Evaluation & Reporting:

Develop and implement robust monitoring and evaluation (M&E) frameworks to track project progress, outcomes, and impact.

Regularly review and assess data to ensure project goals and KPIs are met, and make necessary adjustments to strategies as needed.

Prepare and submit timely reports to senior management, funders, and stakeholders, detailing the program’s achievements, challenges, and opportunities.

6. Budget & Financial Management:

Manage the project budget, ensuring prudent financial management, adherence to budget constraints, and efficient allocation of resources.

Prepare financial reports and submit them to the finance team in a timely manner.

Identify areas for cost-saving and ensure cost-effective project implementation.

7. Beneficiary Support & Mobilization:

Lead beneficiary mobilization efforts to ensure enrolment in training programs, or other livelihood opportunities.

Work with urban community organizations to create awareness about the program and ensure equitable access to services.

Provide ongoing support to program beneficiaries, including counseling, mentorship, and follow-up assistance post-placement.

Qualification and Experience

Master’s degree in social work, Business Administration, Development Studies, or a related field.

At least 5-7 years of experience in managing large-scale urban livelihood or similar social development projects.

Proven experience in leading teams, managing multiple stakeholders, and delivering on project outcomes.

Strong understanding of urban poverty, employment challenges, and community dynamics.

Strong project management and leadership skills, with a demonstrated ability to meet deadlines and manage complex operations.

Proficiency in M&E, data analysis, and reporting.

Familiarity with urban employment trends, vocational training, and entrepreneurship.

A proactive and innovative thinker, capable of problem-solving and adapting to dynamic urban environments.

Passionate about creating sustainable impact and empowering marginalized communities.

Competencies

Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. Able to give and take during a conversation in a balanced way, listening as well as speaking at appropriate intervals.

Planning and organizing: Establishing courses of action for self and others to ensure that work is completed efficiently.

Formal presentation: Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Attention to Detail: Pays close attention to information that is overlooked or taken for granted by others. Prefers to look beyond the obvious and does not accept situations or take information at face value. Scrutinizes how things go together, making sure components are indeed aligned and appropriately interrelated.

Time Management: Recognizes that time is a resource to be carefully allocated according to priorities that may be constantly changing.

Contributes to Team Performance: Is an engaged and integral member of a group, recognizing the need for group collaboration, empathy, consensual decision-making and respect for others.

How to Apply:

Share your CV/Profile with a brief note (cover letter) telling why you find yourself a right fit for therole, with the subject line (Devnetjobs) {Your Name}- <Position Applied> - <Location> at jobs@smilefoundationindia.org

Smile Foundation is an Equal Opportunity Employer

Please Note: Only shortlisted candidates would be contacted by the Human Resources Team

About Company

Smile Foundation is a non-governmental organization (NGO). The registration number of the organization is: 2754-2010-2011?(12-01-2011)?. It was established in the year 2011?. Smile Foundation works in the area of Aged and elderly, Animal Husbandry, Dairying & Fisheries, Animal Welfare, Art & Culture, Biotechnology, Children, Civic Issues, Dalit Welfare, Disability, Disaster Management, Education & Literacy, Environment and natural resource management, Food and Agriculture, Health & Nutrition, HIV/AIDS, Housing and shelter, Human Rights, Information & Communication Technology (ICT) , Labour & Employment, Land Resources, Legal Awareness & Aid, Micro Finance (SHGs), Micro Small & Medium Enterprises, Minority Issues, etc. The organization works towards the promotion of sustainable development. The organization operates in Uttar Pradesh, India.

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